Shinu Mammen, LPN
Clinic Office Manager
“My job is to bring all the important elements together to create an excellent experience for the patients who visit our clinics. I want it to be easy for them to come in and get what they need. Each and every person should leave feeling that they’ve been listened to, respected and cared for.”
Shinu Mammen is uniquely suited to his position as Clinic Manager at IPC/Senior Care of Colorado. He’s experienced the world of geriatric medicine from many different angles and is able to synthesize the elements to create an effective outcome.
Shinu found his passion for patient care on an Alzheimer’s unit when he was only 15 years old. There, he read to patients and coordinated activities to brighten their days. He went on to become a CNA and then earned his LPN at Concord Career College in Aurora in 2006. Shinu worked at Hallmark Nursing Center for 6 years with IPC/Senior Care’s Dr. Kang and nurse practitioner, Phil Mizuno, then moved to Azura of Lakewood (where he still sneaks in a PRN shift or two each month, just to keep his clinical skills sharp).
In January 2012, he joined the triage team at IPC/Senior Care. During the rollout of eClinicalWorks, the new electronic medical record system, Shinu revealed his hidden aptitude for computer information systems – skills he had acquired between his nursing studies. “It just made sense to me,” he recounts. “So I was able to help the providers and ease their workload a little bit. I think they liked that.”
His value to the team now made obvious, Shinu was promoted to Clinic Manager at the end of 2013. He currently oversees day-to-day operations and manages the staff at both the Swedish and Porter Clinics. “It’s really important for me to understand the personalities of the people I’m working with,” he says of his new role. “You have to know what people’s strengths are so their skills can be used in the best way possible.” He’s inspired by the idea of creating a warm, supportive place for people to work and for patients to seek medical care.
Shinu was born in India and emigrated to the US with his parents and brother in 1990. After a year in New York City, they moved to Denver where they have extended family. He and his wife, who is also a nurse, have three young children. He really loves sports – both playing and watching – and is a huge Broncos and Nuggets fan. Shinu spends a significant amount of time volunteering with his church. “My life is really about service,” he says. “I think that’s the most important thing. If you’re blessed with it, then you have to give back.”